I contacted them and asked a question regarding the shape of my cushions and the total cost because they were an odd shape, I was asked to send another detail they needed so I sent it, and the following day I sent it again and the day after that it was sent again !! In the end I gave up and ordered the square blanks and cut them myself.
I ordered from them because the price was very competitive but customer service need’s looking at, and now of course I’m being pestered by email to do a review, so here you are.